Live Operations

Control Center

Doha Live--:--:-- AST
K
Sales Today+11.4%
QAR 248K
Orders / Hour+8.2%
1,038
Avg Ticket+QAR 1.80
QAR 42.60
Google Rating+0.04
4.62★
Avg Prep Time−42s
9:48
Delivery SLA+1.6pt
94.1%
Needs Immediate Attention
2 critical · 2 high priority across the network
critical
Queue blew past 17-minute crunch SLA
Cajun · Al Sadd· 6 min ago·Kitchen
14 orders in queue · only 2 fryers manned · marinated tenders at 4h stock.
Dispatch relief cook + transfer 12kg tenders from New Salata
critical
Display freezer drifting 4.2°C above setpoint
PAWS · The Pearl· 12 min ago·Cold-chain
8 SKUs at temperature risk · ice-cream texture compromised within 90 min.
Move 14 tubs to Lusail walk-in · facility on the way
high
Espresso bean stock 14h cover · roaster lead 36h
Charger · The Pearl· 18 min ago·Inventory
Battery Blend pulling 12 cups/hr · stock 28kg · weekend forecast +22%.
Emergency transfer 6kg from Al Waab + expedite roaster
high
Talabat acceptance rate dropping (−8pt this hour)
Cajun · Network· 22 min ago·Channels
12 orders auto-rejected for prep capacity · revenue exposure QAR 1,840.
Push live capacity update · slow accept-rate on Al Sadd only
medium
POS lane 2 frozen during morning rush
Charger · West Bay· 31 min ago·Tech
3 walk-out customers in past 40 min · barista handling cash manually.
Open IT ticket · failover to backup iPad lane
medium
Strawberries spoiling within 18h
PAWS · Al Qassar· 1 hr ago·Waste
QAR 420 at-risk inventory · no active promo on strawberry items.
Push Strawberry Crepe combo on app · 25% bundle
low
Snoonu app payment failures +2.1%
Cajun · Al Wakrah· 1 hr ago·Digital
Visa Premium gateway timeouts · 4 abandoned carts in last hour.
Switch fallback gateway · notify Snoonu merchant support
Regional Operations

Qatar Branch Network · Live Heatmap

Demand Intensity
Critical congestion
High traffic
Optimal operation
+14 orders · The Pearl · last 60s
KULUD · GEO-INTEL v4.2
AI Pharmacy Copilot
Neural Engine v4.2 · 187ms latency
Online

Why did online orders spike in Lusail today, and what should we do about it?

Reasoning across 18 signals

Online orders in Lusail District are up +214% in the last 2 hours. Root cause: a dust advisory issued by Qatar Met at 13:18 triggered respiratory category demand (Seretide, Ventolin, masks).

Root Cause · 94% confidence

Cross-referenced weather signal + historical respiratory demand + e-comm intent funnel. Surge mirrors 3 Nov 2024 dust event (+187%, 4.2h duration).

Recommended Actions
Transfer 40u Seretide · City Center → Lusail Marina
ETA · 38 min
Activate rapid dispatch · Lusail + Pearl Zone 2
ETA · immediate
Pre-stage Ventolin inhalers (240u) for evening peak
ETA · 2h
··
Branch pressure

Who needs help right now

Live queue, wait time and operational load across the network.

BranchQueueWaitLoadStatus
Cajun · Al Sadd1418m
Overloaded
PAWS · Aspire1114m
Overloaded
Charger · The Pearl911m
High
Cajun · Al Wakrah67m
Normal
PAWS · Al Qassar35m
Normal
Charger · Lusail Blvd44m
Light
PAWS · The Pearl23m
Light
Cajun · Umm Salal56m
Normal
AI Timeline

Operational signals (last hour)

14:42
critical

Cajun Al Sadd queue exceeded 14 — 17-min crunch SLA at risk on next 8 orders.

14:39
info

Charger Lusail acai bowls +38% — pre-blend 12 bases ahead of evening peak.

14:31
warn

PAWS Pearl ice cream freezer reading 4.2°C — auto-ticket dispatched to facility.

14:18
info

Cajun Wrap basket size +14% with Crinkle Fries — keep the combo button as primary.

14:02
success

Battery Bites prep time dropped to 4m 12s after the new prep station rollout.

13:48
success

PAWS Lusail Google rating hit 4.78 — first time crossing 4.75 since 2024.